It didn't work: The first things to double check
- If you have an icon in the system tray that is white on a blue background (
) then you should skip the information on this page - your driver is correctly installed already! - Check that you followed the preparation instructions correctly.
- Double check that you didn't make any mistakes in the main procedure.
- If running the patcher produced an error, reboot into safemode and run the patcher again
- If you weren't logged on as a user with Administrator rights, try the procedure again with an account that does
- If you have anti-virus software running disable it and retry the procedure
- If you have a firewall installed on your PC make sure that the Widcomm Bluetooth software has unrestricted access - remember, Bluetooth is a networking technology!
- If you are using a laptop / notebook with an Internal device that came with proprietary software, read the Internal section.
- If you didn't reboot after running the patcher, please do so now
The list above didn't help and your device is a PC Card (PCMCIA)
Some PC Cards are a little tricky to locate a driver for. Read the PC Cards section.
It still doesn't work
It is possible that Windows installed another driver for you device (such as the Microsoft driver) instead of the Widcomm driver. Read the Manual Install section.
It still doesn't work and your device is a USB device and is NOT listed on the Tested Devices section
It is possible that your device is not included in the list of devices that the drivers can recognise by default. Read the New USB Devices section.
It still doesn't work
- Try removing everything Bluetooth related from the computer, and try the procedure right through from the beginning again.
- Read the F.A.Q.
- Finally, if you still can't get it to work, and you have tried everything above, please visit the Forums.