Credits
This guide wouldn't be what it is without the many contributions I have received. I would like to thank the following people for their extensive contributions: Phantasm4489, BluetoothMaster, Lion_III, Derek Bartram, Chris Walker, Andrew Lord, Mark Allerton, Ray Hilton and all the contributors to GSM-Forum.What you can do if this guide doesn't work
If you're still struggling try some of the following links before e-mailing me: Whizoo.com | PC-Counselor.com | Geekzone.co.nz | GSM-Forum | Howard Forums | The Expansys Forum | Socket ForumInitial preparation
- Make sure you are logged onto Windows with a user account that has Administrative rights.
- Disable anti-virus software.
- If you have a firewall running on your PC, disable it.
Disconnect your device
If you have a USB or a PCMCIA / PC Card Bluetooth device, please disconnect it. If you have a laptop / notebook or other device with Internal Bluetooth that can be "turned off" please turn it off.Download and extract the files
There are many locations on the Internet for downloading the Widcomm drivers, for example HP. Please note that you must agree to the HP software licensing agreement. to download the drivers from HP, and similar agreements apply to available versions of the Widcomm software.Broadcom Corporation have requested that I remove the "patcher" utility that I have previous provided. Without this patcher you will not be able to make the HP (or any other) download work with devices other than those it has been locked to. There are probably other locations available on the Internet that may provide this information, but I can no longer offer it. I apologise for any inconvenience.
Uninstall previous Bluetooth software
If you have previously installed any Bluetooth software you should uninstall it before proceeding.The following list is of software that should be uninstalled, but it is not necesarily a complete list!
- Any previous Widcomm software (more details available here)
- Any previous Soleil software
- Sony Bluespace software
- XTNDConnect Blue Manager software
- Microsoft Patch Q323183
- Any drivers that were supplied with your Bluetooth device
- Microsoft IntelliType and IntelliPoint software for Bluetooth mice & Keyboards.
The driver installation procedure
To install Widcomm drivers simply run the installer for the drives that you have downloaded and follow the installation instructions.After the installation
Look for the Bluetooth icon in the system tray at the bottom right and if it is white with a blue background (The Microsoft Intelli-Drivers mess
Many people have advised me to avoid IntelliType 5.0 and IntelliPoint 5.0 drivers like the plague. Unfortunately, installing the Intelli drivers from the Microsoft CD will install Microsoft Bluetooth drivers, which break the Widcomm driver installation. Without the Intelli drivers you will not be able to use the extra buttons on your keyboard or mouse. The solution? Install an older Intelli driver! All the other wireless keyboards and mice produced by Microsoft have the same or very similar additional keys to the Bluetooth mouse and keyboard.Where to get the older Intelli Drivers
From Microsoft:IntelliPoint 4.12
IntelliType 2.22
It didn't work: The first things to double check
- If you have an icon in the system tray that is white on a blue background (
) then you should skip the information on this page - your driver is correctly installed already! - Check that you followed the preparation instructions correctly.
- Double check that you didn't make any mistakes in the main procedure.
- If running the patcher produced an error, reboot into safemode and run the patcher again
- If you weren't logged on as a user with Administrator rights, try the procedure again with an account that does
- If you have anti-virus software running disable it and retry the procedure
- If you have a firewall installed on your PC make sure that the Widcomm Bluetooth software has unrestricted access - remember, Bluetooth is a networking technology!
- If you are using a laptop / notebook with an Internal device that came with proprietary software, read the Internal section.
- If you didn't reboot after running the patcher, please do so now
The list above didn't help and your device is a PC Card (PCMCIA)
Some PC Cards are a little tricky to locate a driver for.It still doesn't work
It is possible that Windows installed another driver for you device (such as the Microsoft driver) instead of the Widcomm driver. Read the Manual Install section.It still doesn't work and your device is a USB device
It is possible that your device is not included in the list of devices that the drivers can recognise by default. Read the New USB Devices section.It still doesn't work
- Try removing everything Bluetooth related from the computer, and try the procedure right through from the beginning again.
- Read the F.A.Q.
- Finally, if you still can't get it to work, and you have tried everything above, please visit GSM-Forum
Manual Driver Installation
The manual driver installation should only be attempted after the Widcomm software has been installed. The description below describes how to replace the Microsoft driver with the Widcomm driver. If the Microsoft driver isn't present you will not be able to complete the following procedure. If you have a PC Card you should have already read the PC Cards section. The method for doing a manual driver update is different on different versions of Windows, please use the procedure that corresponds to your version of WindowsWindows XP / 2003 forced manual driver installation
- Open the system control panel, and in the "Hardware" tab, and click on "Device Manager"
- Expand the "Bluetooth Radios" section of the device list
- There might be a "Microsoft Bluetooth Enumerator" and another device listed
- Double click on the other device, and in the "driver" tab, click on "update driver"
- Select "Install from a list or specific location"
- Select "Don't search, I will choose the driver to install"
- Click on "Have disk"
- Type in "C:\Drivers\Win\BDCACT"
- Click OK
- There should be 1 single device listed
- Click Next
- Click OK
- The system tray icon should now be white & blue. If it isn't, reboot your PC.
I have a 3Com PC Card
3Com version 3 cards are compatible with Widcomm software but 3Com do not provide Widcomm software. I can no longer offer the information on how to set up 3Com cards with Widcomm software.My USB Device wasn't found...
Every USB device has a VID (Vendor I.D.) and PID (Product I.D.). If your device wasn't found it is possible that it's ID is not listed in the Widcomm driver. The Widcomm drivers will only install for devices they recognise, and they recognise devices based on their VID and PID. The installation file btwusb.inf contains a list of USB VIDs and PIDs that the drivers will recognise. All USB devices will work with the Widcomm stack, but the ID's for some of them are not included with the drivers. If your device is not included you will need to add it.The majority of notebooks / laptops with internal Bluetooth use an internal USB solution. If you have a notebook / laptop and are experiencing problems getting the driver working, you should read this section, even if you don't have an actual USB dongle to plug in.
How to find the VID and PID of a device
This method will enable you to find the VID and PID for your USB Bluetooth hardware before it has a driver installed.- Connect your Bluetooth dongle, and let Windows add it as an "Unknown device"
- Open "system information" from start/programs/accessories/system tools/system information
- Expand "Components"
- Select "USB"
- Locate the device in the list
- It will have an ID in the following form: USB\VID_XXXX&PID_YYYY\ZZZZZZZZZZZZZ
- Make a note of the VID (the XXXX) and the PID (the YYYY)
How to update your driver with the VID and PID of your USB Dongle
I have removed this section as requested by Broadcom Corporation, who now own Widcomm.How to uninstall Widcomm drivers
The Widcomm drivers should have a normal add/remove option in the control panel, regardless of who supplied them. If your installation has become damaged, and for some reason you cannot use the normal uninstallation method, the details below should help you remove the Widcomm drivers from your system.The procedure
- Make a back-up of your system registry
- Run "regsvr32 -u BtNeighborhood.dll"
- Run "btstackserver.exe /unregserver"
- Run regedit and delete the WIDCOMM key from HKEY_CURRENT_USER and HKEY_LOCAL_MACHINE
- Delete "bt*.dll", "btcpl.cpl", and "bt*.manifest" from your system folder (this varies depending on which version of Windows you are using)
Bluetooth Personal Area Networks
The Bluetooth specification supports the use of Bluetooth for networking between devices. If you have a PC with a Bluetooth adaptor and a Bluetooth enabled PDA, laptop, or other device that supported networking, you should use the following information to set up a network connection. Network connections between a PC and another device can be used for file and print sharing, and also for Internet access. A typical example of a Bluetooth PAN would be if you have a Bluetooth enabled desktop PC with broadband access, and a laptop with Bluetooth support you can turn your desktop PC into a W.A.P. (wireless access point) and use the Internet access on your laptop without a need for wires.The setup of a Bluetooth PAN is dependent upon your existing configuration, below are several options...
- Bluetooth networking for file and print sharing only
- Providing Internet access to another device from a PC with a direct Internet connection
- Providing Internet access to another device from a PC that has Internet access through another network (e.g. a corporate LAN)
- If you have a Palm, you can go to Whizoo.com
- If you have an iPaq, you can go to PC-Counselor.com
- If you are networking between 2 PC's there is more information available at GeekZone.co.nz
Setting up a Bluetooth Personal Area Network for File & Print Sharing
- Make sure you have fully followed the main guide
- Pair the devices
- Open the configuration options on the primary PC
- Select the "local services" tab
- Choose "network access" and click on "properties"
- Make sure it is set to "start-up automatically", and change the pull down option to "allow other devices to access the Internet/LAN via this computer"
- If the device you want to connect FROM does not support Bluetooth security properly you need to download and run this registry fragment
- Make sure that the Bluetooth network connection is enabled on both devices
- Share the relevant folders or printers on the main PC
- Connect the network access option the same way as any other Bluetooth service
- If you want to share files, folders, or printers in both directions you should carry out the above procedure on both PC's
Setting up a Bluetooth Personal Area Network for Internet Connection Sharing
This method of Internet access sharing will only work when the host PC has a direct Internet connection. The host PC must be using Windows Me, 2000, XP or 2003 because it uses Internet Connection Sharing- Make sure you have fully followed the main guide
- Pair the devices
- Open the configuration options on the primary PC
- Select the "local services" tab
- Choose "network access" and click on "properties"
- Make sure it is set to "start-up automatically", and change the pull down option to "allow other devices to access the Internet/LAN via this computer"
- If the device you want to connect FROM does not support Bluetooth security properly you need to download and run this registry fragment
- Click on the "connection sharing button and if read the help file if you need more information
- Make sure that the Bluetooth network connection is enabled on both devices
- Share the relevant folders or printers on the main PC
- Connect the network access option the same way as any other Bluetooth service
- If you want to share files, folders, or printers in both directions you should carry out the above procedure on both PC's
Setting up a Bluetooth Personal Area Network for Internet Connection Sharing
This method of Internet access sharing will only work when the host PC has Internet access through a LAN. The host PC must be running Windows 2000, XP or 2003 because it uses a Network Bridge- Make sure you have fully followed the main guide
- Pair the devices
- Open the configuration options on the primary PC
- Select the "local services" tab
- Choose "network access" and click on "properties"
- Make sure it is set to "start-up automatically", and change the pull down option to "allow other devices to access the Internet/LAN via this computer"
- If the device you want to connect FROM does not support Bluetooth security properly you need to download and run this registry fragment
- Open the "Network Connections" control panel
- Select your primary LAN connection (usually called "Local Area Network"), and then, holding control, also select your Bluetooth network connection (usually called "Bluetooth Network")
- Right click on either of the selected connections, and choose "Bridge Connections"
- Make sure that the Bluetooth network connection is enabled on both devices
- Share the relevant folders or printers on the main PC
- Connect the network access option the same way as any other Bluetooth service
- If you want to share files, folders, or printers in both directions you should carry out the above procedure on both PC's
Windows didn't find a driver for my device
There are several possible causes of this problem.1. I have removed this section as requested by Broadcom Corporation, who now own Widcomm. 2. You have a "Microsoft Driver" Infection. Have a read of the Manual Driver Installation page
3. Your device is faulty. Try the original driver that came with the device. If that fails then you need a new piece of hardware.
4. You are not using a USB dongle. I'm not quite sure yet how these work, there may be issues. Get in touch with me.
I can't customise the buttons on my Wireless IntelliMouse Explorer for Bluetooth
See the Microsoft Input section of the Driver Installation page.I get the error "There was a problem installing this hardware. An error occurred during the installation of this device. The required section was not found in the inf"
If you are connected to the Internet, Windows will sometimes try to update your driver from WindowsUpdate online. Make sure you are disconnected from the 'net and try again. You may need to do a manual driver installation. If you still encounter this problem please post to the forum.I get the error "There was a problem installing this hardware. An error occurred during the installation of this device. The system cannot find the file specified"
Try disconnecting from the Internet (as detailed above). You may need to do a manual driver installation. If that doesn't help, try posting a question on the forum.My Nokia phone wont connect or keeps disconnecting
You may not have new enough firmware. This is a particularly common problem with the Nokia 6310i. You need to read the Nokia firmware information page. If your software is trying to connect on "COM0" you need to change the settings (see question: The driver installation works correctly, but when I try to use the serial port service it tries to connect on "COM0" and fails)I am using a bluetooth keyboard and I keep getting a pop up when I press the capslock key or the numlock key
Download and run this registry fragment: Key IndicationMy device appears to have a VID and PID of 0000 0000
Replace your device. It's broken.I get the error "Your bluetooth software license does not include use with this Bluetooth device. [6]"
I have removed this section as requested by Broadcom Corporation, who now own Widcomm.My iPaq drops the connection to my PC regularly
I don't have a solution to this yet. I think it is a problem with the iPaq software / firmware. If anyone knows of a solution please get in touch with me.The driver installation is asking for a licence.dat
I have removed this section as requested by Broadcom Corporation, who now own Widcomm.I am using bluetooth to connect my PC to my mobile phone so that I can use my phone to access the Internet. Internet access seems very slow
First generation Bluetooth supports 1Mbit connections which is twice as fast as most broadband Internet connections. Second generation Bluetooth devices should work at up to 2Mbits. The problem is with the mobile phone, not Bluetooth. Many phones only support 9.6.KBit. Most will not work faster than 28.8KBit. You'll have to wait for 3G networks for fast Internet access through your mobile.Eveything works but I get an icon in the system tray that says "Bluetooth Network - A Network Cable Is Unplugged"
This is normal. The bluetooth drivers install support for networking. If the icon bothers you then open the "Network Connections" folder and disable the "Bluetooth Network" connection.My Dial-up and Fax Services don't work after I have installed Bluetooth on Windows 2000 / XP / 2003 system
You need to uninstall and reinstall the Fax and Dial-Up services. This can be done in add/remove programs/windows components, BUT by default many of the windows components are hidden, including the Fax and DUN services. To show ALL of the windows components that can be selected you need to carry out the following procedure:- Open notepad or a similar text editor
- Open the file C:\Windows\inf\sysoc.inf
- Do a search and replace, and replace ,hide, with ,,
- Save sysoc.inf
My Sony-Ericsson R520m keeps disabling Bluetooth
I believe this is a problem with the R520m, which will hopefully be fixed with new firmware.I recommend contacting Sony-Ericsson if you experience this problem
Until a firmware update becomes available you can try switching the phone off and back on, or using the "Master Reset" option.















